Best Practice Identity

With your Best Practice ID, you will have access to Bp Cloud products such as Best Practice Mobile, Premier Online Services (PrOS), Bp Customer Portal and Bp Omni.

There are two ways that you can sign up for a Best Practice ID to access Premier Online Services:

1. The Best Practice Sales and Support team send you an invitation

   The Best Practice Sales team can send an invitation link to your preferred email address. When you redeem the invite, you will be prompted to:

   1. Verify your email - This will be the username used when logging in.

   2. Read and accept the Best Practice cloud terms.

   3. Set up Multi-factor authentication to keep your account secure

2. Self Service - Create your own Best Practice Identity from within Bp Premier

   If your practice has access to the Online Services menu in Bp Premier, you can create your own Best Practice ID invite by following the steps below:

Sign up with a Best Practice ID for Bp Premier users

1. In Bp Premier, open the Online Services menu from the top toolbar.

2. Select Best Practice ID.

3. The Best Practice ID login screen will launch. Enter your Bp Premier password and click Next

4. A verification will be run to check that your Bp Premier password meets the complexity requirements outlined in the next FAQ for web-based access. If your password does not meet the requirements, you will be prompted to update it in Bp Premier..

5. Enter the email address that will be used to log in to your Best Practice ID. An invitation link will be sent to the email address entered.

6. You will be given a One-time invitation code. Copy or write down the code.

   

7. From your email client, locate the invite email and click on the link.

8. Enter the One-time invitation code from step 6.

9. Re-enter your Bp Premier password.

10. Review and select the checkbox to accept the terms of use and privacy policy, then click Create Account.

    

Why am I being asked for an alternative email and phone number?

To keep you and your data safe online, Best Practice Software has implemented multi-factor authentication.

When you create your Best Practice ID account, you can add a mobile number and alternative email that can be used to verify your identity when you log in.

For applications linked to Bp Premier:

For applications linked to Bp Premier such as the Best Practice Mobile app or Premier Online Services, your Best Practice ID password must meet complexity requirements. Your password must be between 8 and 20 characters, contain no spaces, have at least 1 numerical digit, and contain at least 1 special character (!@#$%^&*).

If you are accessing Best Practice ID from within Bp Premier, update your Bp Premier password to meet the complexity requirements for web-based access.

For applications not linked to Bp Premier:

Ensure that you are using the correct password specific to the application, not the password for applications that are linked to Bp Premier. If the problem still persists, use the 'Forgot password' link to reset your password and follow the prompts.

Your Best Practice ID will not expire.

No, your practice will still have a site ID and individual Bp Premier or Bp Omni user logins.

Your Best Practice ID account can be linked to more than one practice. The same email address must be used when creating a new Best Practice ID at a different practice.

Users with a Best Practice ID linked to multiple practices will need to select the correct practice when logging in and use the Bp Premier password used for that practice.

If you enter your password several times incorrectly, you will need to wait a period of time before you can log in again. The length of time increases with the frequency of attempts. This is in place to protect your account for malicious login attempts.

There is no cost to create and use a Best Practice ID.

If a user is made inactive in Bp Premier they will no longer have access to the Bp Premier cloud products for the practice.