By changing your password to your Google / Gmail account Bp Allied is no longer able to access it to sync your appointments. To fix this do the following:
IMPORTANT You must be logged in as the user the calendar is being fixed for.
- Go into System > Options > User Administration > Your User ID > Google calendar.
- Once there, click on 2 - Get Access Code.
- Enter in your Gmail/Google Username and Password.
- A screen asking to allow third parties to send via your account might appear, if so, click Accept.
- Copy the Access Code and paste it into the 3 - Access Code field in Bp Allied. This will replace the one that is there.
- Click Apply.
- Click 5 - Test Credentials.
- Click 6 - Calendar is accessible.
- Click Ok to save the details.
- In the Appointment Book, click on the Export to iCal/Google button in the toolbar.
- Select Just My Calendar.
- Click OK.
A web browser screen pops up.
A screen displaying your new Access Code displays.
The access code should look something like this "4/_Lb6bMW_KegoKkTLBJ8ORDWARZnCIfs7c-8SUvGvHio"
To copy the access code try the following short cut keys:
Ctrl+A will select the the value in the entire field
Ctrl+C will copy the value
Ctrl+V will paste the value
This should come back with a green tick on the left hand side of the box.
If not, then repeat the above process.
If there is still an issue please contact Bp Allied Support.
This should come back with a green tick on the left hand side of the box. Then confirm that your Calendar ID is correct.
NOTE The appointments in your Google calendar will need to be re-exported as any changes that you have made since changing your password will not go up to google, even with the sync fixed.
At the bottom left of Bp Allied, on the Status bar the progress of the update is displayed.
Initially all appointments in the Bp Allied Google calendar will be deleted.
And then the appointments will be re-exported in accordance with the options chosen in System > Options > User Administration > Your User ID > Google calendar.