Training and learning options

Best Practice Software offer the following free and paid options for learning more about Bp Premier. Whether you're a new user looking for Get Started basics, or a seasoned practice manager or clinician looking for efficiency gains and the latest updates, Best Practice Software offer advanced learning in a variety of intructor-led and self-paced formats.

Face to face training

If you prefer to learn face to face, Bp Classroom offers instructor-led training sessions in a collaborative environment either in our training facilities, or on-site at your Practice (note that on-site training may incur travel costs). Bp Classroom sessions cater to all levels of experience and offer a supportive environment with plenty of opportunities to collaborate and engage with Bp Premier experts and peers.

Complete the enquiry form for more information on how Bp Classroom can provide a hands-on learning experience with Bp Premier.

Remote training

Our Remote Training provides customised training, delivered online, regardless of the location of your practice: each attendee only needs a computer and an internet connection. Sessions can be delivered for one person only, or small or large groups, based on the same hourly rate, with the session completely tailored to all trainees. Remote training sessions are recorded and made available to attendees to revisit any time.

Consult the information page on the Best Practice Software website for pricing information and registration.

Virtual Online training

Structured, three-hour sessions that dive deep into the advanced clinical, management, reception, and billing workflows of Bp Premier. Suitable for group training, choose the topic that best suits your role in the practice and your level of experience with Bp Premier.

You’ll receive a Certificate of Attendance, and eligible participants may claim CPD points through various professional bodies.

Explore the available Virtual Online training courses, and register for your course of choice from the Best Practice Software website.

Bp Go Live Support

Providing peace of mind for upgrades and greenfield installations of Bp Premier, our Go Live support offers a dedicated trainer at hand remotely for the duration of the session, so questions are answered and issued resolved quickly and easily on the day.

Even with the best preparation and training, teething issues can arise and having access to dedicated support will make your first day much easier, encouraging a smooth, low-stress transition.

Go Live support is conducted through Microsoft Teams. Any practice staff can join a session from their own computer in the practice. Your IT provider can also join the session to assist in troubleshooting any network or data conversion issues.

Complete the enquiry form for more information to start discussing your Go Live Support booking.

E-Learning

Best Practice Software offer free and paid e-learning courses covering Bp Premier and related concepts in primary care, such as an introduction to Cybersecurity for clinical practices. E-learning courses can be undertaken at any time on any device, perfect for those seeking learning options outside business hours.

Review the available courses and register from the Best Practice Software website.

Webinars

Best Practice Software deliver regular webinars on primary care enablement and change management, in addition to our paid training sessions.

Our 'Masterclass' series dives deep into the latest Bp Premier release and the benefits to your practice. Our Be in the Know webinars are often co-presented with one of over 200 Bp partners on topics such as Artificial Intelligence or moving from mixed billing to 100% bulk billing.

You can subscribe to the Best Practice Evolution newsletter to be notified when webinars are announced, or review the list of upcoming webiners and register from the Best Practice Software website.

Video Library

Best Practice Software host numerous instructional and conceptual videos on our Vimeo Video Library, including tutorial videos on how to use the features in the latest release, or troubleshooting advice gleaned from common support calls.

Access the video library from the Best Practice Software website, or search for a video in this knowledge base!.