This article answers some frequently asked questions about setting up Bp Premier for My Health Record.
A National Authentication Service for Health (NASH) certificate is required to access My Health Record.
NASH certificates can be securely downloaded through HPOS (Healthcare Provider Online Services). Instead of receiving a CD in the mail, you will be sent a letter approximately 60 days before the certificate expires notifying you of the expiry date and directing you to download a new certificate through HPOS.
NASH certificates expire after two years and need to be regularly renewed to ensure ongoing connectivity. Check the expiry dates of your imported NASH certificates in Bp Premier and note when you will need to import new certificates. See Renew your NASH certificate
Information on applying for a NASH certificate through HPOS is provided on the Services Australia website.
The Australian Digital Health Agency has a summary of the process for registering with the HI Service and the My Health Record system.
You will need to:
- Nominate a Responsible Officer and at least one Organisation Maintenance Officer at your practice. Learn more about these roles and their responsibilities.
- Register your organisation through Health Professionals Online Service (HPOS).
- Complete the application form for registering with the HI Service and the My Health Record system.
- You will receive your practice's 16-digit HPI-O number, and your practice's NASH certificate.
This step only applies if you intend to apply for your HPI-O number online, instead of through a paper-based application form.
After you have your HPI-O, HPI-I for each provider accessing My Health Record, and your NASH certificate, you can configure Bp Premier to access My Health Record online.
Healthcare providers who are registered with the Australian Health Practitioner Regulation Agency (AHPRA) will have already been assigned a HPI-I. The provider can contact AHPRA (ahpra.gov.au) or the HI Service on 1300 361 457 to find out their HPI-I.
Healthcare providers in a field of practice not covered by AHPRA must complete an application to register for a HPI-I via Services Australia. Visit the Services Australia website for more information.
Enter a provider's HPI-I via Setup > Users > Edit. Add the HPI-I to the Health Identifier field.
Obtain a Healthcare Provider Identifier - Organisation (HPI-O) from the HI Service using either an online form or a paper-based form. Visit the Services Australia website for more information.
Enter your HPI-O via Setup > Practice details > Change. Add the HPI-O in the Health Identifier field.
If your practice has location-specific HPI-O numbers, enter them via Setup > Practice details > Edit. Add the HPI-O in the Health Identifier field for each location that has a HPI-O number.
See Use multiple HPI-O numbers and NASH certificates for more information.
After you have set up Bp Premier for My Health Record, a background process runs overnight on the Bp Premier server that checks if patients are registered with a My Health Record . Any patients who have registered for My Health Record will be marked as registered in the patient record.
What do I need to do?
There is nothing that the practice has to do to activate this function. However, to benefit from the new function, staff should regularly validate a patient's IHI numbers so that the lookup can be performed.
What does the process do?
The background process checks all patients with appointments the next day for verified and active IHI numbers. If patients are not already marked as having a My Health Record , a lookup is performed against the My Health Record system. If the patient is registered, a flag is set in their record.
The next time the patient's clinical record is opened, their My Health Record button will have a green border, and you will be able to upload a Shared Health Summary and Event Summaries, and access any documents held on the My Health Record for that patient.
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