Bp Comms

Add and review contact notes

Add a contact note, review notes and sent messages, check for messages that weren't successful, and resend failed messages.

Check appointment reminder replies

Check for replies to Bp Comms SMS appointment reminders.

Check for patient replies to contact notes

Check for replies to appointment reminder contact notes.

Understanding contact notes

Contact notes record instances where a practice has contacted or attempted to contact a patient. For example, contact notes can record an audit trail of attempts to contact a patient after investigation results have been reviewed from the Followup Inbox.

Send Bp Comms appointment reminders

Send Bp Comms appointment reminders by SMS or Best Health App.

Run a mail merge

You can run a mail merge from several functions within Bp Premier, including a database search, reminders, diabetes register, and the inbox followup. Copies of the mail merge letter can be automatically added to a patient record.

Frequently asked questions about Bp Comms

FAQs about Bp Comms, including best practices for message templates, and how to manage 'health awareness' communications and patient opt-out.